Database upgrades and maintenance

Scheduled Maintenance Report for SumUp POS

Completed

The scheduled maintenance has been completed.

Posted Feb 28, 2023 - 03:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 28, 2023 - 02:00 UTC

Scheduled

On 28th Feb at 2:00am UTC time, we will be upgrading our core databases. This is really important to get this done to allow quicker updates in the future. The Backoffice and API access will be disabled during this time to allow a smoother transition. The POS will continue to work offline and any sales etc will be synced when the connection is restored.

We expect the total maintenance to be under 1 hour but will advise accordingly in case of any issues.

We appreciate your patience and apologise for any inconvenience this might cause.

Posted Feb 26, 2023 - 10:59 UTC

This scheduled maintenance affected: Core Services (Backoffice, POS, Loyalty, Third-Party API, BI Reporting) and Webhooks.