SumUp POS - Database maintenance and upgrade – Maintenance details

Database maintenance and upgrade

Completed
Scheduled for March 26, 2024 at 2:00 AM – 3:20 AM

Affects

Core Services

Goodeats

Under maintenance from 2:00 AM to 3:20 AM

Updates
  • Completed
    March 26, 2024 at 3:20 AM
    Completed
    March 26, 2024 at 3:20 AM

    The scheduled maintenance has been completed.

  • Update
    March 26, 2024 at 3:08 AM
    In progress
    March 26, 2024 at 3:08 AM

    We are finalising some checks and should be able to complete the maintenance soon. We will update again soon.

  • Update
    March 26, 2024 at 2:50 AM
    In progress
    March 26, 2024 at 2:50 AM

    The maintenance is still in progress and might take some additional time. We will update the status accordingly.

  • In progress
    March 26, 2024 at 2:00 AM
    In progress
    March 26, 2024 at 2:00 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    March 26, 2024 at 1:00 AM
    Planned
    March 26, 2024 at 1:00 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    March 19, 2024 at 12:19 PM
    Planned
    March 19, 2024 at 12:19 PM

    On 26th March 2024 at 2:00am UTC time, we will be doing some maintenance on our core databases. The Backoffice and API access will be disabled during this time to allow a smoother transition. The POS will continue to work offline and any sales etc will be synced when the connection is restored. We expect the total maintenance to be under 1 hour but will advise accordingly in case of any issues. We appreciate your patience and apologise for any inconvenience this might cause.