SumUp POS - Database upgrades and maintenance – Maintenance details

All systems operational

Database upgrades and maintenance

Completed
Scheduled for February 28, 2023 at 2:00 AM – 3:00 AMUTC

Affects

Core Services

Webhooks

Under maintenance from 2:00 AM to 3:00 AM

Updates
  • Completed
    February 28, 2023 at 3:00 AMUTC
    Completed
    February 28, 2023 at 3:00 AMUTC

    The scheduled maintenance has been completed.

  • In progress
    February 28, 2023 at 2:00 AMUTC
    In progress
    February 28, 2023 at 2:00 AMUTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    February 28, 2023 at 1:00 AMUTC
    Update
    February 28, 2023 at 1:00 AMUTC

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    February 26, 2023 at 10:59 AMUTC
    Planned
    February 26, 2023 at 10:59 AMUTC

    On 28th Feb at 2:00am UTC time, we will be upgrading our core databases. This is really important to get this done to allow quicker updates in the future. The Backoffice and API access will be disabled during this time to allow a smoother transition. The POS will continue to work offline and any sales etc will be synced when the connection is restored. We expect the total maintenance to be under 1 hour but will advise accordingly in case of any issues. We appreciate your patience and apologise for any inconvenience this might cause.