SumUp POS - Schedule Maintenance and Upgrade – Maintenance details

Schedule Maintenance and Upgrade

Completed
Scheduled for November 20, 2024 at 1:30 AM – 2:00 AM

Affects

Core Services

Updates
  • Completed
    November 20, 2024 at 2:00 AM
    Completed
    November 20, 2024 at 2:00 AM

    The scheduled maintenance has been completed.

  • In progress
    November 20, 2024 at 1:30 AM
    In progress
    November 20, 2024 at 1:30 AM

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  • Update
    November 20, 2024 at 12:30 AM
    Planned
    November 20, 2024 at 12:30 AM

    Maintenance will begin as scheduled in 60 minutes.

  • Planned
    November 19, 2024 at 10:10 AM
    Planned
    November 19, 2024 at 10:10 AM

    On 20th November 2024 at 1:30am UTC time, we will be doing some maintenance on our core databases. The Backoffice and API access will be disabled during this time to allow a smoother transition. The POS will continue to work offline and any sales etc will be synced when the connection is restored. We expect the total maintenance to be under 30 minutes but will advise accordingly in case of any issues. We appreciate your patience and apologise for any inconvenience this might cause.