All Systems Operational
Core Services ? Operational
90 days ago
100.0 % uptime
Today
Backoffice ? Operational
90 days ago
100.0 % uptime
Today
POS ? Operational
90 days ago
100.0 % uptime
Today
KDS ? Operational
90 days ago
100.0 % uptime
Today
Loyalty ? Operational
90 days ago
100.0 % uptime
Today
CDS ? Operational
90 days ago
100.0 % uptime
Today
Third-Party API Operational
90 days ago
100.0 % uptime
Today
BI Reporting Operational
90 days ago
100.0 % uptime
Today
Goodeats ? Operational
90 days ago
100.0 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Support Team ? Operational
90 days ago
100.0 % uptime
Today
Email ? Operational
90 days ago
100.0 % uptime
Today
Calls ? Operational
90 days ago
100.0 % uptime
Today
Live Chat ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024
Completed - The scheduled maintenance has been completed.
Nov 20, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 01:30 UTC
Scheduled - On 20th November 2024 at 1:30am UTC time, we will be doing some maintenance on our core databases. The Backoffice and API access will be disabled during this time to allow a smoother transition. The POS will continue to work offline and any sales etc will be synced when the connection is restored.

We expect the total maintenance to be under 30 minutes but will advise accordingly in case of any issues.

We appreciate your patience and apologise for any inconvenience this might cause.

Nov 19, 10:10 UTC
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.